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About the ADFCADFC Labeling Compliance ProgramLabeling Compliance Program StandardsTesting and EvaluationLodging a ComplaintThe Appeals ProcessActions for Non-Compliance
ADFC Labeling Compliance ProgramThe objective of the Labeling Compliance Program is to ensure that all natural fill bedding products sold in the U.S. are labeled correctly and that the quality of the products meets or exceeds the claims made on the label or packaging. The ADFC’s Seal of Approval signifies that down and feather products meet all industry standards and are labeled accurately. Labeling Compliance Program StandardsAll sampling, classification and testing of the filling material will be conducted in accordance with International Down and Feather Bureau (IDFB) standards and performed by an IDFB certified testing laboratory. Areas of compliance include down cluster, species identification, fill power, oxygen number, turbidity, fill weight and thread count. Testing for thread count is performed using ASTM Method 3775. All other areas of compliance must be in accordance with industry standards as well as state and federal laws. Please note that meeting the standards set by the ADFC Labeling Compliance Program is not necessarily proof of compliance with existing state or federal laws.
Testing and EvaluationAll tests must be performed by an IDFB certified laboratory. Several areas of quality may be considered when testing under the Compliance Program. These areas include: down cluster, species (if applicable), fill power, oxygen number, turbidity, fill weight and thread count. The “weighted point system” used in the Compliance Program considers all areas tested and assigns a score to each test result. The overall score is calculated to determine whether a product passes or fails. Tolerances applied in the weighted scoring system are consistent with industry-accepted standards.
Lodging a ComplaintAny ADFC member in good standing may file a complaint with the Standards Testing Committee (STC) for review. To file a complaint with the STC, a member company must submit four test results with an average score that “fails” the Compliance Program weighted scoring guidelines. The four test results must be from an IDFB certified laboratory, and must all come from the same product. If the STC confirms that the four tests submitted do indeed represent a failing score, the STC will purchase, at retail, four more products for testing at the expense of the ADFC. The products must be the same as the original four items submitted, or “like products”, if identical items are not available. The STC will submit these four products to an IDFB certified laboratory for testing. They will be sent exactly as purchased, with the packaging unopened. The results of these four tests will be scored and averaged using the Compliance Program’s weighted scoring system. If the products pass this round of testing, the case will be dismissed. If they fail, the company supplying the products to the marketplace will be informed of the results and offered the opportunity to appeal. Complaints about representations, claims or advertising will be considered by the ADFC on a case-by-case basis. Labeling Compliance Program:
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